Norfolk Psychological Therapies

Francesca Smith - BABCP Accredited Psychological Therapist

I am a BABCP (British Association for Behavioural and Cognitive Psychotherapies) Accredited Cognitive Behavioural Therapist (CBT) and Eye Movement Densensitisation and Reprocessing (EMDR) Practitioner.  I have over 12 years experience working with clients with mental health difficulties across NHS, private practice and voluntary sector settings.  As a person I am highly empathic and this is what led me to train to be a therapist. I take a gentle but pragmatic approach to help people work through their difficulties and focus on strengths to help us reach your goals together.

I provide online and face to face 1:1 CBT & EMDR for adults over 18 years of age experiencing emotional and psychological difficulties, such as; anxiety (including health anxiety, social anxiety and OCD), depression, post natal depression & anxiety, Post-Traumatic Stress Disorder (PTSD), low self-esteem and work-related stress.

I trained in EMDR under EMDR Europe & Ireland Association's first president, Richard Mitchell, and am also trained in Attachment Focused EMDR.  Attachment focused EMDR is used to help people work on early life attachment traumas. Using the therapeutic relationship and Attachment focused EMDR we work together to help you feel stronger and repair developmental deficits. These deficits can lead to anxiety, depression, difficulties in present day relationships, friendships and self-esteem to name but a few areas. See the link below to learn more about Attachment Focused EMDR.

At this uncertain and difficult time of the global pandemic I am offering sessions online and via telephone on how to manage psychological wellbeing and distress. Feeling isolated at home can be a difficult experience at the best of times let alone when there is added uncertainty. We need a sense of community to help us feel psychologically well so this change in our social worlds is a psychological challenge to us all.

Each session lasts around 60 minutes for CBT and 60 to 90 minutes for EMDR (the fee remains the same for both). Please note 48 hours notice is required for cancellations.

Daytime and evening appointments are available. Please get in touch if you have any questions and/or would like to arrange an initial assessment.

What are CBT & EMDR?

CBT, Cognitive Behavioural Therapy, is an evidence-based treatment for a wide range of psychological difficulties. This means that it is the most recommended psychotherapeutic approach by NICE (National Institute for Health and Clinical Excellence) as it is proven to be effective for the treatment of depression and anxiety.

The word Cognitive in this setting simply means thoughts, imagine it like the cogs in your brain whirring around. Together we look at how your thoughts and beliefs (about yourself, the world and other people) impact on what you do and how you feel emotionally and physically. We aim to create a 'formulation', a bit like a map, to help you understand more about your difficulties, acknowledging where they came from and focusing on how they are being maintained in the present. Once this understanding is developed then together we can work out how to make changes, in a way that feels suitable for you as an individual.

The approach is collaborative and transparent; each session is a joint effort and the rationale for therapeutic strategies is explained. Client goals are identified together at the start of therapy and we review these regularly to ensure that you are getting what you hoped for from therapy.

EMDR, Eye Movement Desensitisation & Reprocessing, works on the cognitive, emotional and physiological aspects of human distress.  It is now recognised as one of the treatments of choice for Post Traumatic Stress Disorder (PTSD) by NICE and the World Health Organisation, as well as CBT.  There is an ever-growing body of evidence for the efficacy of EMDR for other psychological difficulties such as depression, OCD, stress, generalised anxiety disorder, low self-esteem/low confidence.  (For further information see research by psychologists such as Nanni, et al. 2012., Kowal, 2005, Brown & F. Shapiro, 2006., Gavreau & Bouchard, 2008.) EMDR can be used to enhance self-development as well as treating mental ill health; it allows people to overcome the barriers that prevent them from reaching their personal and professional goals. 

This brief video explains how EMDR can be used to help adults:

To find out more about EMDR see this article published by the British Psychological Society, written by Chartered Psychologist and former EMDR Europe and Ireland President, Robin Logie:

To learn more about Attachment Focused (AF) EMDR please follow this link to the creator of AF-EMDR, Dr Laurel Parnell's website: 


  • Online, telephone therapy options available
  • £75 initial assessment & £75 for each treatment session (including EMDR sessions)
  • Cash, card, bank transfer payments accepted
  • Therapy room in central Norwich with ramp access and lift if needed

Areas of Clinical Interest

    • Low Self-Esteem
    • Depression
    • Work-Related Stress
    • Workplace Wellbeing
    • Post Traumatic Stress Disorder (PTSD)
    • Complex PTSD
    • OCD
    • Grounding Strategies

Client Testimonials

  • “I don't think that there are words to express just how much I appreciate your support, insight & the part you have played in re-booting me. Just, thank you.” Female, 39
  • “Thank you for your help and words of encouragement & support.” Female, 60
  • “Fran, thank you so much for helping me and for being so kind and patient. I really appreciate it.” Male, 34